I went and listened to Deborah Cullinan, CEO of this organisation.
I thought she had some interesting things to say:
"We believe in relationships, not transactions."
"Focus on the question that keeps you up at night."
"We're learning that solutions can be provided by poets, artists and other creatives as much as the professions. "
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My favourite though was this:
"When designing public places, ask people what would bring them joy as they use them."